TQVault Common Issues and Solutions

[EJFudd]

To try to cut down on the number of redundant issues and questions, I have tried to gather the solutions to the most common ones in this thread. Please feel free to post and known solutions which I have not covered. A copy of this in pdf form is also included in the full setup version of TQVault starting at version 2.2.2.2.

Issue: COM Exception
You receive and error System.Runtime.InteropServices.COMException when TQVault is starting up.

Solution:
This error occurs when VXPLib.dll has not been registered which is usually caused by the user trying to install the no install package. Try running the full install version of TQVault to clear this error. You can also try manually registering VXPLib.dll in your system directory.

Issue: Error Loading resources
TQVault attempts to start and then displays the following message:
"Error Loading resources"
Hitting YES to use the default config file does not help.

Solution:
This message shows itself when TQVault cannot locate all of the necessary files which are the database.arz file and the text database files. This can also occur if there is an exception during the resource load process. There are many causes for this:

1. The Arial font is missing from the system. For some reason there are systems without the normal Arial font installed.
2. The language setting is incorrect or the language database file cannot be located. Auto detecting should work in most cases though it does not always work. Manually edit the config file for the proper language and turn auto detect game language off. If that does not work, try setting the language to English.
3. The vault data path is not correct. Try manually correct the vault data path in the config file to the correct location.
4. The game paths are not correct. Turn auto detecting of game paths OFF and manually insert the game paths into the config file.

Starting with version 2.2.2.0, if there is an exception it will be displayed as part of the "Error Loading Resources" dialog which should help pinpoint the issues. It also helps to turn on database debugging to help isolate issues. See TQVault debugging below for information on turning on debugging.

Issue: Immortal Throne items display with orange question mark (?)
TQVault appears to be functioning normally and there are no error messages, but all of your Immortal Throne items are shown with an orange question mark instead of the in game graphics.

Solution:
This issue crept in somewhere in 2.20 and is related to the changes that I made for better MOD support. The internal isImmortalThrone flag was not getting set if you had a D2D installation causing most of the internal Immortal Throne related logic to be skipped. This issue is fixed in version 2.2.1.4.

Issue: Side-by side configuration error
TQVault does not start and displays a side-by-side configuration error similar to the screen shot below. The application event log shows that TQVault cannot locate a file.

Solution:
This issue message is displayed when TQVault cannot locate all of .NET framework files that it requires. Starting with version 2.2.1.5, TQVault is compiled using a newer version of the C++ templates which addresses some security issues (MS09-035). Download and install the x86 version of the update located here.
The full install version of TQVault 2.2.2.1 and higher should also include the necessary files.

Issue: TQVault debugging
If an issue is not known, it is helpful to turn on debugging to help isolate the issue.

Solution:
Manually edit the config file to turn on debugging.
Use the DebugEnabled key to globally turn debugging on and off. The level keys will have no effect with this turned off.

ARCFileDebugLevel - Used for debugging the decoding of the arc files.
DatabaseDebugLevel - Used for debugging of decoding and loading the databases. Resource loading issues should be shown here.
ItemDebugLevel - Used debugging item stat decoding.
ItemAttributesDebugLevel - Used for decoding the format specs of the items.

The levels range from 0 to 3.
0 - No logging except for some error messages.
1 - Basic logging showing entering and exiting of functions.
2 - Includes internals of functions but not loops. This is the most common setting.
3 - Includes the internals of loops. This can slow down the program especially when used with the ARCFile.
When debugging is enabled, TQVault will create a tqdebug.txt file in your TQVault installation folder.

Issue: TQVault versions
What version of TQVault do I have?

Solution:
The version of TQVault is displayed on the title bar and starting in version 2.2.2.1, it is also in the tqdebug file. Versions prior to 2.2.1.2 used the following convention:
Major.Minor.Build.Revision
Minor was a 2 digit number and after 2.13, an odd number here was used for beta releases, though the word beta was also displayed in the title bar.
Build and Revision were automatically generated and were based on the build date and time.
Starting at 2.2.1.2, a new convention is used to facilitate the auto update feature. The new convention is:
Major.Minor.SubMinor.Revision
An odd SubMinor version indicates a beta release though the word beta is also displayed in the title bar.
The 2.21 beta actually had both conventions where 2.21 BETA2 = 2.2.1.2. Starting with 2.2.2.0 only the new convention will be used.

Issue: TQVault keyboard shorcuts
What keyboard shortcuts does TQVault support? What mouse functions are supported?

Solution:
The latest version of TQVault support the following keyboard shortcuts:
c - "copy" makes a copy of the highlighed item and picks it up.
d - "drop" moves the highlighted item to the Trash.
BkSpc - "delete" the highlighted item.
CTRL + A - Selects (highlights) all items in the active panel.
CTRL + D - Deselects any selected items.
CTRL + F - Moves focus to the search text box.
F5 - Performs a refresh of the currently active sack panel.
Left click - picks up the item below the mouse or puts down the item which is currently being held.
If over a vault bag it will active the bag under the mouse. This will also clear any selected items.
CTRL + left click - Toggles selection of the currently moused over item.
Right click - If an item is being held it will restore the item to its original location.
If over an item, it will bring up the item context menu which allows things like copying the item, removing any attached relics or charms, or moving the item to a different bag.
If over a bag, it will bring show the bag context menu which allows things like rearranging or copy vault bags.
If multiple items are selected, the multi-select context menu will be displayed. Only Clear selection, delete and move will appear.
Scroll Wheel - Scrolls (and loads) the selected vault in the Vault drop down list.

Issue: Search Issues
Search is giving unexpected results or your characters name is not selectable.

Solution:
Search will only search the files which are memory resident, so if the LoadAllFiles option is not turned on, only those files which you have manually loaded will be searched. If you can stand the additional loading overhead, it is recommended to leave the LoadAllFiles option enabled so that all files will be searched.
There was also a bug identified if your character's name had an underline character (_) which is fixed in version 2.2.2.0.

Issue: Lost Items, corrupted characters or stash files.
I have lost some items or the game can no longer access my character or stash.

Solution:
If you are using vanilla Titan Quest, you will need to run either TQVaultMon or Defiler.NET to access your characters after using TQVault.
Though I try very hard to avoid corruption issues, they do happen. You should always be able to recover your character, stash or vault files from before the corruption by using a previous backup of the file from the TQVaultData\Backups folder. In addition, if you have a corruption please post the corrupted file and the recovered backup of the file along with a detailed description of what you were doing before the corruption ocurred so that I can try to fix the issue.

Issue: There is no way to rename, delete or copy vaults.
How do I copy, rename or delete my vault files?

Solution:
In version 2.2.1.4 a new dialog called Vault Maintenance was added which replaced the New Vault dialog. You can access the new dialog by scrolling up in the Vault drop down list and selecting Maintain Vault Files... The maintenance dialog has the ability to create new vaults and rename, copy or delete existing vaults.

Issue: Item stats do not match the in game stats
The item stats shown in TQVault do not match the stats shown in game. Two items with the same prefix and suffix show the exact same stats in TQVault though they are different in the game.

Solution:
The game uses the information from the item record, prefix record, suffix record along with some variation based on the item seed to get the final in game stats. TQVault will only show the values from the database records and does not take the seed into account to produce any variation since it is unknown at this point exacly how the game derives the final stats. In addition, some item attributes like jitter are not implemented in TQVault, so right now the stats are only a "ballpark" estimate of the final stats.

[EJFudd]

Reserved.

[bonobo4]

Thanks for this EJFudd. This will help solve any technical issues I may yet encounter, (none yet!) Good update, though there's little noticably different unlike 2.2.1.4BETA version.

Noob question though, why do people "reserve" posts?

[herodote]

TQVault attempts to start and then displays the following message:
"Error Loading resources"
Hitting YES to use the default config file does not help.
The language setting is incorrect or the language database file cannot be located. Auto detecting should work in most cases though it does not always work. Manually edit the config file for the proper language and turn auto detect game language off. If that does not work, try setting the language to English.

Does it mean it appears when the game is in another language than english?
Could you explain to someone that doesn't have informatic skills how to fix that please?

[Lord Sauron]

Hi, this is my first post.
Do you know because when you reinstall the TQVault and for not losing the objects of the Main Vault you rename it; and when you select it does it leave error?
Do you know the answer?

[eisprinzessin]

Issue: Immortal Throne items display with orange question mark (?)
TQVault appears to be functioning normally and there are no error messages, but all of your Immortal Throne items are shown with an orange question mark instead of the in game graphics.

Solution:
This issue crept in somewhere in 2.20 and is related to the changes that I made for better MOD support. The internal isImmortalThrone flag was not getting set if you had a D2D installation causing most of the internal Immortal Throne related logic to be skipped. This issue is fixed in version 2.2.1.4

I run 2.2.2.2 and am affected by this still. I've installed TQIT Gold.

UPDATE:
SOLVED

[Panca]

Issue: Item stats do not match the in game stats
The item stats shown in TQVault do not match the stats shown in game. Two items with the same prefix and suffix show the exact same stats in TQVault though they are different in the game.

Solution:
The game uses the information from the item record, prefix record, suffix record along with some variation based on the item seed to get the final in game stats. TQVault will only show the values from the database records and does not take the seed into account to produce any variation since it is unknown at this point exacly how the game derives the final stats. In addition, some item attributes like jitter are not implemented in TQVault, so right now the stats are only a "ballpark" estimate of the final stats.

This "solve" my mental issues about some items that never got the same stats as i was expecting, but open a new question.
Is there a way to recognize from the vault wich version of the item is the "better" or the variations are so big that is useless to try to get it?

I made some test with my items and chars trying to give the same item to different chars and so, and i end up having the better statted items becoming weaker then the weaker and sometimes viceversa...im a bit confused.

For example the same Occult ring in the vault say :+10% elem dmg and +100% cast speed. Copied on a lvl 65 it become 10% and 93%; on a level 28 become 10% and 119% and so on...(the 10% change on some)
Same item with same seed copied on both...

[CrizpyNutz]

Okay, so I found this link for the TQ Vault with a setup installer:
http://titanquestvault.ign.com/View....ail&id=6#Files

I have now officially installed that version of TQ Vault and the Fanpatch 1.17a update, reinstalled IT and got my SaveData back - Put my first item in the vault too.

Only weird thing is this:
I get a TQ Vault Updates pop up that says a newer Version of TQVault has been found...

Latest Version: 0.0.0.0
Minimum Version: 9.9.9.9
Current Version: 2.3.0.3

If I click "OK" to update, I get an error and closes down before I can read it. If I click cancel, I get the vault, no other issues.

[Stokes]

I've decided to start playing the game again recently. Having a problem getting 2.3.0.4 to work.

Here's the Debug:

Database.LoadTextDB()
Database.FigureDBFileToUse(False)
Exiting Database.FigureDBFileToUse()
Database.ParseTextDB(c:\program files\steam\steamapps\common\titan quest\Text\Text_en.arc, text\commonequipment.txt)
Database.ReadARCFile('c:\program files\steam\steamapps\common\titan quest\Text\Text_en.arc', 'text\commonequipment.txt')
ARCFile.GetData(text\commonequipment.txt)
ARCFile.ReadARCToC(c:\program files\steam\steamapps\common\titan quest\Text\Text_en.arc)
Exiting ARCFile.ReadARCToC()
Exiting ARCFile.GetData()
Exiting Database.ReadARCFile()
Exiting Database.ParseTextDB()
Database.ParseTextDB(c:\program files\steam\steamapps\common\titan quest\Text\Text_en.arc, text\uniqueequipment.txt)
Database.ReadARCFile('c:\program files\steam\steamapps\common\titan quest\Text\Text_en.arc', 'text\uniqueequipment.txt')
ARCFile.GetData(text\uniqueequipment.txt)
Exiting ARCFile.GetData()
Exiting Database.ReadARCFile()
Exiting Database.ParseTextDB()
Database.ParseTextDB(c:\program files\steam\steamapps\common\titan quest\Text\Text_en.arc, text\quest.txt)
Database.ReadARCFile('c:\program files\steam\steamapps\common\titan quest\Text\Text_en.arc', 'text\quest.txt')
ARCFile.GetData(text\quest.txt)
Exiting ARCFile.GetData()
Exiting Database.ReadARCFile()
Exiting Database.ParseTextDB()
Database.ParseTextDB(c:\program files\steam\steamapps\common\titan quest\Text\Text_en.arc, text\ui.txt)
Database.ReadARCFile('c:\program files\steam\steamapps\common\titan quest\Text\Text_en.arc', 'text\ui.txt')
ARCFile.GetData(text\ui.txt)
Exiting ARCFile.GetData()
Exiting Database.ReadARCFile()
Exiting Database.ParseTextDB()
Database.ParseTextDB(c:\program files\steam\steamapps\common\titan quest\Text\Text_en.arc, text\skills.txt)
Database.ReadARCFile('c:\program files\steam\steamapps\common\titan quest\Text\Text_en.arc', 'text\skills.txt')
ARCFile.GetData(text\skills.txt)
Exiting ARCFile.GetData()
Exiting Database.ReadARCFile()
Exiting Database.ParseTextDB()
Database.ParseTextDB(c:\program files\steam\steamapps\common\titan quest\Text\Text_en.arc, text\monsters.txt)
Database.ReadARCFile('c:\program files\steam\steamapps\common\titan quest\Text\Text_en.arc', 'text\monsters.txt')
ARCFile.GetData(text\monsters.txt)
Exiting ARCFile.GetData()
Exiting Database.ReadARCFile()
Exiting Database.ParseTextDB()
Database.ParseTextDB(c:\program files\steam\steamapps\common\titan quest\Text\Text_en.arc, text\menu.txt)
Database.ReadARCFile('c:\program files\steam\steamapps\common\titan quest\Text\Text_en.arc', 'text\menu.txt')
ARCFile.GetData(text\menu.txt)
Exiting ARCFile.GetData()
Exiting Database.ReadARCFile()
Exiting Database.ParseTextDB()
Database.FigureDBFileToUse(True)
Exiting Database.FigureDBFileToUse()
Database.ParseTextDB(c:\program files\steam\steamapps\common\titan quest immortal throne\Resources\Text_en.arc, text\commonequipment.txt)
Database.ReadARCFile('c:\program files\steam\steamapps\common\titan quest immortal throne\Resources\Text_en.arc', 'text\commonequipment.txt')
ARCFile.GetData(text\commonequipment.txt)
ARCFile.ReadARCToC(c:\program files\steam\steamapps\common\titan quest immortal throne\Resources\Text_en.arc)
Exiting ARCFile.ReadARCToC()
Exiting ARCFile.GetData()
Exiting Database.ReadARCFile()
Exiting Database.ParseTextDB()
Database.ParseTextDB(c:\program files\steam\steamapps\common\titan quest immortal throne\Resources\Text_en.arc, text\uniqueequipment.txt)
Database.ReadARCFile('c:\program files\steam\steamapps\common\titan quest immortal throne\Resources\Text_en.arc', 'text\uniqueequipment.txt')
ARCFile.GetData(text\uniqueequipment.txt)
Exiting ARCFile.GetData()
Exiting Database.ReadARCFile()
Exiting Database.ParseTextDB()
Database.ParseTextDB(c:\program files\steam\steamapps\common\titan quest immortal throne\Resources\Text_en.arc, text\quest.txt)
Database.ReadARCFile('c:\program files\steam\steamapps\common\titan quest immortal throne\Resources\Text_en.arc', 'text\quest.txt')
ARCFile.GetData(text\quest.txt)
Exiting ARCFile.GetData()
Exiting Database.ReadARCFile()
Exiting Database.ParseTextDB()
Database.ParseTextDB(c:\program files\steam\steamapps\common\titan quest immortal throne\Resources\Text_en.arc, text\ui.txt)
Database.ReadARCFile('c:\program files\steam\steamapps\common\titan quest immortal throne\Resources\Text_en.arc', 'text\ui.txt')
ARCFile.GetData(text\ui.txt)
Exiting ARCFile.GetData()
Exiting Database.ReadARCFile()
Exiting Database.ParseTextDB()
Database.ParseTextDB(c:\program files\steam\steamapps\common\titan quest immortal throne\Resources\Text_en.arc, text\skills.txt)
Database.ReadARCFile('c:\program files\steam\steamapps\common\titan quest immortal throne\Resources\Text_en.arc', 'text\skills.txt')
ARCFile.GetData(text\skills.txt)
Exiting ARCFile.GetData()
Exiting Database.ReadARCFile()
Exiting Database.ParseTextDB()
Database.ParseTextDB(c:\program files\steam\steamapps\common\titan quest immortal throne\Resources\Text_en.arc, text\monsters.txt)
Database.ReadARCFile('c:\program files\steam\steamapps\common\titan quest immortal throne\Resources\Text_en.arc', 'text\monsters.txt')
ARCFile.GetData(text\monsters.txt)
Exiting ARCFile.GetData()
Exiting Database.ReadARCFile()
Exiting Database.ParseTextDB()
Database.ParseTextDB(c:\program files\steam\steamapps\common\titan quest immortal throne\Resources\Text_en.arc, text\menu.txt)
Database.ReadARCFile('c:\program files\steam\steamapps\common\titan quest immortal throne\Resources\Text_en.arc', 'text\menu.txt')
ARCFile.GetData(text\menu.txt)
Exiting ARCFile.GetData()
Exiting Database.ReadARCFile()
Exiting Database.ParseTextDB()
Database.ParseTextDB(c:\program files\steam\steamapps\common\titan quest immortal throne\Resources\Text_en.arc, text\xcommonequipment.txt)
Database.ReadARCFile('c:\program files\steam\steamapps\common\titan quest immortal throne\Resources\Text_en.arc', 'text\xcommonequipment.txt')
ARCFile.GetData(text\xcommonequipment.txt)
Exiting ARCFile.GetData()
Exiting Database.ReadARCFile()
Exiting Database.ParseTextDB()
Database.ParseTextDB(c:\program files\steam\steamapps\common\titan quest immortal throne\Resources\Text_en.arc, text\xuniqueequipment.txt)
Database.ReadARCFile('c:\program files\steam\steamapps\common\titan quest immortal throne\Resources\Text_en.arc', 'text\xuniqueequipment.txt')
ARCFile.GetData(text\xuniqueequipment.txt)
Exiting ARCFile.GetData()
Exiting Database.ReadARCFile()
Exiting Database.ParseTextDB()
Database.ParseTextDB(c:\program files\steam\steamapps\common\titan quest immortal throne\Resources\Text_en.arc, text\xquest.txt)
Database.ReadARCFile('c:\program files\steam\steamapps\common\titan quest immortal throne\Resources\Text_en.arc', 'text\xquest.txt')
ARCFile.GetData(text\xquest.txt)
Exiting ARCFile.GetData()
Exiting Database.ReadARCFile()
Exiting Database.ParseTextDB()
Database.ParseTextDB(c:\program files\steam\steamapps\common\titan quest immortal throne\Resources\Text_en.arc, text\xui.txt)
Database.ReadARCFile('c:\program files\steam\steamapps\common\titan quest immortal throne\Resources\Text_en.arc', 'text\xui.txt')
ARCFile.GetData(text\xui.txt)
Exiting ARCFile.GetData()
Exiting Database.ReadARCFile()
Exiting Database.ParseTextDB()
Database.ParseTextDB(c:\program files\steam\steamapps\common\titan quest immortal throne\Resources\Text_en.arc, text\xskills.txt)
Database.ReadARCFile('c:\program files\steam\steamapps\common\titan quest immortal throne\Resources\Text_en.arc', 'text\xskills.txt')
ARCFile.GetData(text\xskills.txt)
Exiting ARCFile.GetData()
Exiting Database.ReadARCFile()
Exiting Database.ParseTextDB()
Database.ParseTextDB(c:\program files\steam\steamapps\common\titan quest immortal throne\Resources\Text_en.arc, text\xmonsters.txt)
Database.ReadARCFile('c:\program files\steam\steamapps\common\titan quest immortal throne\Resources\Text_en.arc', 'text\xmonsters.txt')
ARCFile.GetData(text\xmonsters.txt)
Exiting ARCFile.GetData()
Exiting Database.ReadARCFile()
Exiting Database.ParseTextDB()
Database.ParseTextDB(c:\program files\steam\steamapps\common\titan quest immortal throne\Resources\Text_en.arc, text\xmenu.txt)
Database.ReadARCFile('c:\program files\steam\steamapps\common\titan quest immortal throne\Resources\Text_en.arc', 'text\xmenu.txt')
ARCFile.GetData(text\xmenu.txt)
Exiting ARCFile.GetData()
Exiting Database.ReadARCFile()
Exiting Database.ParseTextDB()
Database.ParseTextDB(c:\program files\steam\steamapps\common\titan quest immortal throne\Resources\Text_en.arc, text\xnpc.txt)
Database.ReadARCFile('c:\program files\steam\steamapps\common\titan quest immortal throne\Resources\Text_en.arc', 'text\xnpc.txt')
ARCFile.GetData(text\xnpc.txt)
Exiting ARCFile.GetData()
Exiting Database.ReadARCFile()
Exiting Database.ParseTextDB()
Database.ParseTextDB(c:\program files\steam\steamapps\common\titan quest immortal throne\Resources\Text_en.arc, text\modstrings.txt)
Database.ReadARCFile('c:\program files\steam\steamapps\common\titan quest immortal throne\Resources\Text_en.arc', 'text\modstrings.txt')
ARCFile.GetData(text\modstrings.txt)
Error - Record not found.
Exiting Database.ReadARCFile()
Error in ARC File: c:\program files\steam\steamapps\common\titan quest immortal throne\Resources\Text_en.arc does not contain an entry for 'text\modstrings.txt'
Exiting Database.LoadTextDB()
Database.LoadARZFile()
Exiting Database.LoadARZFile()
Database.LoadBitmap(Items\Relic\ItemRelicOverlay.tex)
Database.LoadResource(items\relic\itemrelicoverlay.tex)Database.ReadARCFile('c:\program files\steam\steamapps\common\titan quest immortal throne\Resources\items.arc', 'items\relic\itemrelicoverlay.tex')
ARCFile.GetData(items\relic\itemrelicoverlay.tex)
ARCFile.ReadARCToC(c:\program files\steam\steamapps\common\titan quest immortal throne\Resources\items.arc)
Exiting ARCFile.ReadARCToC()
Error - Record not found.
Exiting Database.ReadARCFile()
Database.ReadARCFile('c:\program files\steam\steamapps\common\titan quest immortal throne\Resources\XPack\items.arc', 'items\relic\itemrelicoverlay.tex')
ARCFile.GetData(items\relic\itemrelicoverlay.tex)
ARCFile.ReadARCToC(c:\program files\steam\steamapps\common\titan quest immortal throne\Resources\XPack\items.arc)
Exiting ARCFile.ReadARCToC()
Error - Record not found.
Exiting Database.ReadARCFile()
Database.ReadARCFile('c:\program files\steam\steamapps\common\titan quest\Resources\items.arc', 'items\relic\itemrelicoverlay.tex')
ARCFile.GetData(items\relic\itemrelicoverlay.tex)
ARCFile.ReadARCToC(c:\program files\steam\steamapps\common\titan quest\Resources\items.arc)
Exiting ARCFile.ReadARCToC()
Exiting ARCFile.GetData()
Exiting Database.ReadARCFile()
Exiting Database.LoadResource()
Exiting Database.LoadBitmap()
Database.CreateDefaultBitmap()
Exiting Database.CreateDefaultBitmap()

Any help would be cool.

[Magicx123]

Hello I am getting this error everytime when I go to exit TQ Vault..

screenshotTQVAULT.jpg


I thought maybe if i unchecked read-only in My docs/Games/TQ/ that it would fix the error but it doesnt and seems those files automatically change back to read only. i have also tried a few different versions of TQ Vault as well as un-installing TQ/TQIT and then re-installing. Anyone ever experiance this or have any opinions on what I should do??? Thanks in advanc.